KeepFlash Privacy Policy

1. Introduction and scope

KeepFlash is a knowledge management product for saving notes, links, PDFs, videos, and other research materials in one place. This Privacy Policy explains how we collect, use, and protect information when you use KeepFlash and related services.

This policy applies to our website, apps, and services that link to it. By using KeepFlash, you understand that some information must be processed so the product can store your library, power search, and keep your workspace available across sessions and devices.

2. Information we collect

We collect information you provide directly, information created as part of your library, and technical information that helps us operate KeepFlash safely and reliably.

• Account information, such as your name, email address, sign-in method, and profile details.
• User content, including notes, bookmarks, links, uploaded files, PDFs, videos, highlights, tags, summaries, and other materials you save to KeepFlash.
• Usage and diagnostic information, such as device type, browser, IP address, pages visited, feature usage, timestamps, and log data.
• Billing and subscription information needed to manage paid plans, invoices, and account status through our payment providers.

3. How we use information

We use information to provide KeepFlash, improve the product, protect the service, and communicate with you about your account.

• To create and maintain your account and saved library.
• To store, organize, index, sync, and retrieve your notes and saved materials.
• To power search, recommendations, tagging, and other product features.
• To respond to support requests, product updates, billing questions, and security notices.
• To monitor performance, debug issues, prevent abuse, and improve reliability.

4. AI features and processing

KeepFlash may use AI-assisted features to help with tasks like summarization, tagging, classification, and content analysis. When you use those features, the relevant parts of your content may be processed by AI systems or infrastructure providers acting on our behalf.

We use this processing to deliver the feature you requested, not to transfer ownership of your content. AI-generated results can be helpful, but they may be incomplete or incorrect and should be reviewed before you rely on them.

5. Sharing with service providers and infrastructure partners

We work with third-party providers that help us operate KeepFlash, such as hosting, authentication, analytics, email, search, file handling, and payment services. These providers receive information only as needed to perform services for us.

We may also disclose information if required by law, to protect users and the service, or as part of a merger, financing, acquisition, or sale of business assets.

6. Retention and security

We keep information for as long as needed to provide KeepFlash, comply with legal obligations, resolve disputes, and enforce our terms. The exact retention period depends on the type of data and how it is used.

We use reasonable technical and organizational measures to protect data, but no service can guarantee absolute security. You are also responsible for protecting your account credentials and devices.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, export, or delete your information, or to object to certain processing. You may also be able to manage some information directly inside your account.

If you want to request deletion, export, or another privacy action, contact us and we will review the request in line with applicable law and our operational responsibilities.

8. International use and transfers

KeepFlash may operate with infrastructure and providers in multiple countries. By using the service, you understand that your information may be processed or stored outside your home jurisdiction where data protection rules may differ.

9. Children's privacy

KeepFlash is not intended for children under the age required by applicable law to use the service without parental permission. If you believe a child has provided personal information to us inappropriately, please contact us so we can investigate.

10. Changes to this policy

We may update this Privacy Policy from time to time as KeepFlash evolves, our providers change, or legal requirements shift. When we make material changes, we will update the date on this page and may provide additional notice where appropriate.

11. Contact information

If you have questions about this Privacy Policy or how KeepFlash handles information, contact us using the details below.